Terms & Conditions

Last updated: January 2025

1. Acceptance of Terms

By accessing and using the TrueFrame Digital website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Services

TrueFrame Digital provides lead generation services through digital marketing campaigns, including but not limited to:

  • Facebook and Instagram advertising campaigns
  • Lead qualification and management
  • Marketing consultation services
  • Digital marketing strategy development

3. Client Obligations

As a client, you agree to:

  • Provide accurate and complete information
  • Respond to leads in a timely and professional manner
  • Comply with all applicable laws and regulations
  • Pay all fees as agreed upon in your service agreement
  • Maintain professional standards in all client interactions

4. Payment Terms

Payment terms will be specified in your individual service agreement. All fees are non-refundable unless otherwise stated. Late payments may result in suspension of services and additional charges.

5. Lead Quality Guarantee

While we strive to provide high-quality leads, we cannot guarantee the conversion rate or final outcome of leads provided. Lead quality is subject to various factors including market conditions, client response time, and service quality.

6. Intellectual Property

All content, trademarks, and intellectual property on this website remain the property of TrueFrame Digital. You may not reproduce, distribute, or create derivative works without express written permission.

7. Limitation of Liability

TrueFrame Digital shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

8. Termination

Either party may terminate services with written notice as specified in the service agreement. Upon termination, all outstanding fees become immediately due and payable.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of any changes.

11. Contact Information

For questions about these Terms and Conditions, please contact us at:

TrueFrame Digital

Company Number: 16577496

Email: info@trueframedigital.com

Phone: 03333394341

Address: 33 Fellbrook, Richmond, TW10 7UN